یازدهمین کنفرانس بین‌المللی مهندسی صنایع

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عنوان انگلیسی An Integrated Approach for Improvement of Quality Care
چکیده انگلیسی مقاله In this paper computer simulation and CCR output-oriented Data Envelopment Analysis (DEA) model are used to evaluate the efficiency of various alternatives to improve and optimize the quality care of emergency departments. Moreover, computer simulation is used to generate the related indicators for DEA model. DEA model is then executed with proper inputs and outputs to provide optimization model from a list of potential alternatives. An important and common problem for Emergency Departments (ED) is overcoming. Low staff availability, limited budget, high costs and high patient volume decrease the quality care of medical centers and emergency department. Therefore, emergency departments and medical center must implement highly efficient systems that maximize the utilization of their available resources to minimize the cost and minimize time in system to maximize patient satisfaction.
کلیدواژه‌های انگلیسی مقاله Computer Simulation, Data Envelopment Analysis, Quality Care, Patient Satisfaction

نویسندگان مقاله | A. Azadeh
Department of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran


| M. Sepahi
Department of Industrial Engineering, College of Engineering, University of Tehran, Tehran, Iran


| Sara Motevali Haghighi1
Department of Industrial Engineering, Esfarayen University of Technology, Esfarayen, 9661998195, Iran



نشانی اینترنتی iiec2015.org
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